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Businesses in different industries have different processes, teams, customers and operational requirements. A retail business needs POS and inventory management, a restaurant needs billing and kitchen-related workflows, a manufacturing company needs production and raw-material management, while a service company may need tickets, technicians and customer service history.
This is where Custom ERP Software in India can help businesses bring multiple operations into one centralized business management system.
A customized ERP can be configured according to the company's workflow instead of forcing the business to completely change its existing process.
Custom ERP software is an enterprise resource planning system designed or configured around the specific requirements of a business.
Instead of using separate software for every department, businesses can connect multiple functions through one ERP platform.
A typical custom ERP can include:
The exact modules depend on the company's requirements.
Every business does not operate in the same way.
For example:
RETAIL BUSINESS
Purchase → Inventory → POS → Customer → Payment → Accounting
MANUFACTURING BUSINESS
Purchase → Raw Material → Production → Quality → Finished Goods → Inventory → Sales
RESTAURANT
Purchase → Stock → Recipe/Consumption → Orders → Billing → Payments → Reports
SERVICE BUSINESS
Customer → Service Request → Ticket → Technician → Repair → Parts → Completion → Payment
A custom ERP can bring these workflows into one connected system.
Retail businesses need real-time control over products, customers, purchases and sales.
A retail ERP can include:
A customized solution can be configured according to the retailer's product categories and operational process.
Restaurants need to manage orders, billing, inventory and daily operations.
Restaurant ERP features can include:
The system can be customized according to the restaurant's workflow.
Manufacturing businesses often have complex production processes.
A manufacturing ERP can manage:
Businesses can configure workflows for industries such as:
Service companies may need to manage customer requests from initial enquiry to final service completion.
A customized service ERP can include:
This can help create a connected service workflow.
Customer information is an important part of business management.
CRM functionality can help businesses manage:
Connecting CRM with ERP can allow sales and operational teams to work from a shared customer record.
Inventory management is one of the most important ERP functions for product-based businesses.
A custom inventory module can manage:
Businesses can create inventory workflows according to their product structure.
Businesses with multiple branches may need centralized management.
A custom ERP can be configured for:
This can be useful for growing retail and distribution businesses.
Wholesale businesses handle large quantities of products and transactions.
ERP functionality can include:
A customized ERP can be configured according to the wholesale business model.
Distribution businesses need to coordinate products, warehouses, customers and sales teams.
A distribution ERP can include:
ERP and accounting can be connected to provide centralized financial information.
Accounting-related functions may include:
Businesses should configure tax and accounting workflows according to their applicable requirements.
Companies with employees can add HR and payroll functionality to their ERP.
Possible features include:
This can reduce the need to maintain separate systems for different departments.
Warehouse operations can become complicated when businesses manage thousands of products.
A warehouse module can include:
The exact workflow can be customized according to warehouse operations.
Businesses selling equipment, electronics, machinery or other products may also need after-sales service.
A connected ERP can manage:
SALE → WARRANTY → SERVICE REQUEST → TECHNICIAN → REPAIR → PARTS → SERVICE COMPLETION
Features may include:
Businesses involved in refurbishment can also connect refurbishment operations with ERP.
A workflow may include:
PRODUCT RECEIVED → INSPECTION → DIAGNOSIS → REPAIR → TESTING → QUALITY CHECK → REFURBISHED STOCK → SALES
The ERP can maintain product information, repair details, parts consumption, inventory and sales records.
Cloud-based ERP can allow authorized users to access business information from different locations, depending on the system architecture and permissions.
This can be useful for businesses operating:
Small and medium-sized businesses often need software that matches their actual workflow.
Instead of purchasing a large number of disconnected applications, businesses can evaluate an ERP that combines the modules they actually need.
For example:
CRM + SALES + PURCHASE + INVENTORY + ACCOUNTING
or:
MANUFACTURING + INVENTORY + QUALITY + SALES + ACCOUNTING
or:
POS + INVENTORY + CUSTOMER + PURCHASE + REPORTS
The ERP can grow with the business as additional modules are required.
Custom ERP solutions can be used by businesses across major Indian business markets, including:
JAIPUR, DELHI, NOIDA, GREATER NOIDA, GURGAON, FARIDABAD, GHAZIABAD, MUMBAI, THANE, PUNE, NASHIK, AHMEDABAD, SURAT, VADODARA, RAJKOT, BANGALORE, MYSORE, MANGALORE, HYDERABAD, CHENNAI, COIMBATORE, MADURAI, SALEM, TIRUPUR, KOLKATA, LUCKNOW, KANPUR, AGRA, VARANASI, PRAYAGRAJ, INDORE, BHOPAL, NAGPUR, CHANDIGARH, LUDHIANA, AMRITSAR, PATNA, RANCHI, JAMSHEDPUR, RAIPUR, BHUBANESWAR, GUWAHATI, KOCHI, VISAKHAPATNAM, VIJAYAWADA, UDAIPUR, JODHPUR, KOTA, AJMER, BIKANER, ALWAR, DEHRADUN AND HARIDWAR.
| REQUIREMENT | READY-MADE ERP | CUSTOM ERP |
|---|---|---|
| Standard features | Usually available | Available |
| Business-specific workflow | May be limited | Can be configured |
| Custom fields | Depends on platform | Can be added |
| Custom reports | Depends on platform | Can be configured |
| Industry workflow | May require adaptation | Can be designed/configured |
| Integrations | Depends on platform | Can be developed/configured |
| Scalability | Depends on platform | Can be planned around business requirements |
The right approach depends on the company's requirements, budget, implementation timeline and operational complexity.
The cost of custom ERP software depends on:
For comparison, Digify's business software solutions include starting prices such as:
| SOLUTION | STARTING PRICE |
|---|---|
| Retail ERP | ₹1,000/month onwards |
| Restaurant ERP | ₹1,000/month onwards |
| Manufacturing ERP | ₹10,000/month onwards |
| After-Sales Service Software | ₹5,000/month onwards |
| Employee Background Verification Software | ₹5,000/month |
| Refurbishment Process Software | ₹10,000/month onwards |
Final pricing depends on the required configuration and customization.
Make sure the ERP can support your actual operational process.
Identify whether you need sales, purchase, inventory, accounting, CRM, manufacturing, HR or service modules.
Check whether business-specific fields, workflows and reports can be configured.
Check roles and permissions for different employees and departments.
If you operate multiple branches or warehouses, verify whether they can be managed centrally.
Check whether the required management reports are available.
Identify required connections with payment systems, accounting tools, marketplaces or other software.
Review access control, backups, authentication and other security features offered by the provider.
Understand implementation, training, maintenance and support processes.
Choose an architecture that can accommodate your expected business growth.
Digify Soft Solutions provides customizable ERP and business management solutions for different business workflows.
Depending on requirements, businesses can combine modules such as:
The objective is to bring relevant business operations into a centralized system.
Whether you operate a:
RETAIL STORE
RESTAURANT
MANUFACTURING COMPANY
WHOLESALE BUSINESS
DISTRIBUTION BUSINESS
SERVICE COMPANY
REFURBISHMENT BUSINESS
MULTI-BRANCH BUSINESS
a customized ERP can be structured around your business workflow.
Instead of managing different departments through disconnected systems, businesses can explore a centralized ERP approach.
BOOK A CUSTOM ERP DEMO AND DISCUSS YOUR BUSINESS REQUIREMENTS WITH DIGIFY SOFT SOLUTIONS.
Custom ERP software is an ERP system configured or developed according to a business's specific processes and requirements.
Yes. Retail ERP can include POS, inventory, purchase, sales, customer management, barcode and multi-store workflows.
Yes. Manufacturing ERP can include BOM, production, raw materials, quality, inventory and finished-goods management.
Yes. Restaurant ERP can include POS, orders, menu, inventory, purchasing, payments and reporting.
It can be configured for multiple stores, branches and warehouses depending on the system architecture and requirements.
Yes. Accounting functionality can be integrated or included depending on the ERP configuration.
Yes. CRM can be connected with sales, customer service and other ERP functions.
Custom ERP can be configured for MSMEs and SMEs based on their actual business requirements and budget.
There is no single price for every business. Cost depends on modules, users, customization, integrations and implementation requirements.
You can share your business type, required modules and workflow with Digify Soft Solutions to discuss a suitable ERP configuration and demo.