A cloud-based CRM software that increases your customer count, customer loyalty, and overall customer satisfaction.
Leverage CRM capabilities for customer success stories and enhanced retail experience.
Digify Soft Solutions CRM for retail business displays the current number of customers right on the opening dashboard, allowing instant tracking and analysis.
Automatically identifies the top 20 customers based on bills and sales value, helping you focus on high-value clients.
Identify VIPs who have visited a minimum of 6 times in the last three months and provide exclusive offers to retain loyalty.
Lists customers with more than 3 visits in the last three months to maintain consistent engagement.
Monitor low-frequency buyers and act with targeted promotions to prevent customer attrition.
Identify customers who haven’t purchased in the last 3 months and re-engage them through special promotions and offers.
Collect reviews on a 1-5 scale, see if customers would recommend your store, and filter for highest/lowest ratings to improve services.
Monitor active coupons, coupon orders, revenue generated, and discounts provided. Prevent deactivated coupons from being used in billing.
Reduce payment risks with OTP verification for “Pay Later” customers. Verify and manage customer contact information efficiently.
Send personalized messages to make your customers feel valued and improve loyalty.
Manage international clients with ease by storing and verifying their phone numbers.
Maintain a detailed record of loyalty points, including used and remaining points, and get timely notifications for receivables/payables.
Stay ahead of competitors by creating a loyal customer base with Digify Soft Solutions’ CRM.
Create digital or physical membership cards, assign names, set purchase thresholds, and manage memberships effortlessly.
Generate coupons, discounts, and redeemable vouchers in a few clicks, boosting customer retention and sales.
Collect, verify, and securely store names, email addresses, mobile numbers, and WhatsApp contacts for personalized engagement.
Automatically send digital invoices with feedback links to enhance store experience and improve services.
Simplify your CRM for retail business with Digify Soft Solutions, India’s leading cloud-based CRM software. Boost customer engagement, loyalty, and retail revenue with powerful, easy-to-use features.
A cloud-based CRM software for retail businesses that keeps you closer to your customers, boosts engagement, and drives retail growth.
Maintain a single, comprehensive repository of customer information. Organize customer data efficiently across all touchpoints to provide personalized and consistent services.
Create and manage promotional offers, coupons, vouchers, and discounts effortlessly with the inbuilt offer management system. Enhance customer retention and drive repeat sales.
Seamless integration of CRM with POS systems allows retailers to combine transaction processing with customer management. Capture sales data, track purchases, and analyze customer behavior.
Robust analytics tools let you segment customers into VIP, regular, at-risk, and lost categories. Make informed decisions to enhance promotions, prevent customer churn, and increase repeat business.
Simplify the creation of discount schemes and automatically apply them at POS. Manage coupons and discounts efficiently with inbuilt coupon management software.
Integrate effortlessly with POS systems, e-commerce platforms, and inventory management. Synchronize accounting, stock control, and online store operations for a unified retail management system.
Manage multiple retail locations from a central dashboard. Integrated warehouse management ensures consistent promotions, coupons, and vouchers across all stores, providing a uniform shopping experience.
The intuitive design ensures staff can quickly adapt to the CRM. Effortlessly manage customer data, promotions, and analytics, reducing the learning curve and improving operational efficiency.
Manage all retail operations including accounting, GST returns, e-commerce, payroll, and POS from a single platform with Digify Soft Solutions CRM.
Trusted by Thousands of users”, Digify Soft Solutions CRM ensures:
Recognize VIP and regular customers, and provide personalized attention to retain them.
Offer management, coupons, and promotions drive repeat purchases and higher basket value.
Integrates customer data, billing, POS, inventory, and promotions in a single platform.
Personalized messaging, feedback tracking, and loyalty programs create a better shopping experience.
Customer analytics and reporting allow you to make informed business decisions.
Manage multiple outlets efficiently with real-time inventory and customer updates.
Access your retail CRM anywhere, anytime, from desktop or mobile.
Automated billing, discount application, and customer data updates minimize mistakes.
Targeted campaigns for specific customer groups increase engagement and ROI.
Save hours on manual data entry, billing, and customer management.
Experience the #1 cloud-based CRM for retail business in India. Increase customer count, streamline operations, and grow your retail business with Digify Soft Solutions CRM.
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