π² ERP Use Case: Smartphone & Devices Refurbishment Business
Industry: Mobile Devices / Electronics Refurbishment
Solution: Digify Soft ERP β End-to-End Business Automation
π Complete Workflow Covered:
1. Procurement of Old Devices
- Purchase old/scrap smartphones from retailers, bulk suppliers, or buyback channels
- Record each item with IMEI, condition, cost, vendor details
- Track bulk purchases from distributors and update inward stock
- Create GRN, PO, vendor ledger, and payment status
2. Repair & Refurbishment Management
- Diagnose issues and create repair tickets per device
- Assign jobs to technicians based on availability
- Track spare parts used (screen, battery, speaker, etc.)
- Update device status: Under Repair β Repaired β Ready for Sale
- Capture labor charges, spare costs, and overheads
3. Spare Parts Inventory & Consumption
- Maintain stock of spare parts by category and model
- Auto-update stock levels on consumption
- Set reorder levels for fast-moving components
- Link spare usage directly to device cost for accurate P&L tracking
4. Sales & Distribution
- Sell refurbished phones via retailers, resellers, or marketplaces
- Manage pricing, warranty tagging, GST billing, and dispatch
- Generate branded invoices with IMEI mapping
- Track retailer/distributor ledgers, credit limits, and outstanding balances
- Handle sales returns and warranty claims efficiently
5. After-Sales Service & Warranty Tracking
- Capture warranty period at the time of sale
- Log service complaints and auto-verify warranty
- Track service status, spare usage, and resolution
- Generate zero-value invoices for warranty jobs
- Support chargeable repairs with full billing
6. Finance, GST & Compliance
- Auto-post ledgers for purchases, repair costs, sales, and expenses
- Track profitability per unit, batch, and channel
- Integrated GST billing with HSN code support
- Generate ledger summaries, tax reports, and outstanding balances
- Seamless sync with Tally or other accounting platforms
7. Reports & Dashboards
- P&L reports by batch, model, or channel
- Technician performance and repair TAT
- Spare consumption and fast-moving parts
- Sales by location and profitability by customer/vendor
- Inventory aging and valuation reports
β
Business Impact:
- πΉ Accurate Costing & Margin Calculation
- πΉ End-to-End Traceability of Each Device
- πΉ Time Saved in Manual Coordination
- πΉ Improved Spare Part Planning
- πΉ Real-Time Visibility Across Teams & Locations
- πΉ Scalable Platform for Multi-City Operations
- πΉ Audit-Ready, GST-Compliant Processes
- πΉ Better Decision-Making via Smart Reports
Digify Soft ERP is tailor-made for the unique needs of the devices refurbishment and e-mobility service industry.
π© Want to see how it fits into your business?
Comment βDEMOβ or connect with us:
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